Our role
Staack Games develops and integrates software for licensed gambling businesses. We are a supplier, not an operator: we hold no player funds, take no bets and have no commercial interest in player losses. Where a jurisdiction requires suppliers to be licensed or registered, we work under the client's licence conditions or obtain the supplier approval that market requires before delivery. Our clients are responsible for their own licences and for the conduct of their businesses.
Game and platform certification
Games we build use audited random number generators and are submitted to accredited testing laboratories for RNG, RTP and game-rule certification before they go live in a regulated market. Platforms are built to pass the technical audits of the jurisdictions our clients target, including requirements for logging, event integrity, wallet reconciliation and change control.
- Mathematics and RTP documentation delivered with every game.
- Certification packs prepared for the labs and regulators the client chooses; we handle resubmissions after changes.
- Versioned builds with checksums, so a certified build can always be verified against what is deployed.
- Change management: certified components are not altered without re-certification where the rules require it.
Anti-money-laundering and KYC
Operators are subject to AML and counter-terrorist-financing law in every regulated market. We build the controls that make compliance possible and configurable per jurisdiction:
- Identity and age verification before deposit or withdrawal, through the operator's chosen KYC vendor, with document, liveness and database checks.
- Risk-based customer due diligence: tiered verification triggered by deposit volume, withdrawal patterns, country and payment method, with enhanced due diligence and source-of-funds workflows for high-risk cases.
- Sanctions and politically-exposed-person screening at onboarding and on an ongoing basis.
- Transaction monitoring with rule-based alerts (structuring, rapid in-and-out, mismatched payment instruments, dormant account reactivation) and a case-management queue for the compliance team.
- Closed-loop payouts: withdrawals returned to the source instrument where the method allows, with exceptions logged and approved.
- Full audit trails for deposits, withdrawals, bonuses, balance adjustments and administrator actions, retained for the period the licence requires and exportable for regulators.
- Suspicious activity reporting support: the data a money-laundering reporting officer needs, in a format that matches the filing requirements of the market.
For crypto deposits and withdrawals we integrate blockchain analytics providers for wallet screening and travel-rule compliance where it applies.
Player protection
Responsible gambling tools are a licence condition everywhere we work. Our responsible gaming page lists what we build in by default: limits, reality checks, time-outs, self-exclusion, register checks and risk signals.
Data protection and security
Platforms are built with data protection by design: role-based access, encryption in transit and at rest, pseudonymised analytics, data retention schedules per jurisdiction and tooling for subject access and erasure requests. We sign data processing agreements with clients where we act as a processor, and we support hosting in the regions a licence requires.
Our own handling of personal data is described in the privacy policy.
Game integrity and fairness
- Certified RNG; provably-fair verification for crypto originals where the operator offers it.
- Published RTP per game and per configuration; no hidden RTP switching.
- Game history available to the player and to the operator for dispute resolution.
- Protection against known attack patterns: replay, double-spend on wallet callbacks, bonus abuse and collusion signals in multiplayer formats.
Advertising and bonus rules
Bonus and CRM systems we build support the terms-display, eligibility and opt-out rules of regulated markets, including restrictions on targeting self-excluded or at-risk players and on incentives aimed at minors. Operators are responsible for the content of their marketing and for compliance with the advertising codes of each market.
Regulatory reporting
Back offices include the reports regulators commonly require: gross gaming revenue per market, game performance, player activity, bonus liability, AML alerts and self-exclusion statistics, with scheduled exports in the formats requested by the regulator.
Compliance contact
Compliance teams, testing laboratories and regulators can reach us at [email protected]. We respond to lab queries about work we certified for as long as the product is live.