Legal

Responsible gaming

We build products that real people will play with real money. This page sets out what we build in by default, what we expect of the operators we work with, and where to get help.

Last updated 3 October 2026

Our position

Staack Games is a B2B studio. We do not operate casinos or accept bets, but the platforms, games and bonus systems we build shape how players experience gambling. We believe sustainable operators are built on players who stay in control, and we design accordingly. We decline work whose purpose is to defeat player protections.

What we build in by default

  • Account limits: deposit, loss, wager and session-time limits that players set themselves, with increases taking effect only after a cooling-off period and decreases applying immediately.
  • Reality checks: configurable in-session reminders showing time played and net result, with the option to stop.
  • Time-outs and self-exclusion: from 24 hours to permanent, applied across every brand on the same platform and, where a national register exists, checked against it.
  • Age and identity verification: KYC gates before deposit or play, as required by the operating licence, with document and database checks through the operator's chosen vendor.
  • Clear game information: RTP, volatility and rules available before play; honest presentation of odds, prizes and bonus terms; no features that disguise losses as wins.
  • Bonus guardrails: wagering requirements, caps and expiry shown up front; no bonus mechanics that target players who have set limits or requested exclusion.
  • Help links on every page of the platform, including a direct route to self-exclusion and to the support organisations relevant to the market.
  • Risk signals: back-office flags for patterns associated with harm, such as rapid deposit escalation, chasing after losses and night-time play, so operator teams can intervene.

What we expect from operators

Clients remain responsible for how products are run. We expect every operator we work with to hold a valid licence for each market it serves, to keep responsible gambling tools switched on and visible, to train support staff to recognise harm, and to market responsibly: no targeting of minors or self-excluded players, no claims that gambling is a way to earn money or solve financial problems.

Where a client asks us to remove or weaken a protection required by its licence, we will say so in writing and may decline the change.

Minors

Gambling products are for adults only, 18 or older, or the higher age set by local law. Products we build include age verification at registration and before deposit where the licence requires it. This website is a business site and is not directed at children.

If gambling is a problem for you or someone close to you

We are not a casino and cannot access or close any player account. Please contact the operator you play with; licensed operators must offer self-exclusion and limit tools. Free, confidential help is also available:

Blocking software such as Gamban and BetBlocker can restrict access to gambling sites on your devices.

Contact

Questions about this page, or about a product we built, can be sent to [email protected]. If you believe a product we delivered is being operated without the protections described here, please tell us.